FAQ
FAQ
What types of products does Fusion Mart offer?
Fusion Mart specializes in a curated selection of innovative kitchen gadgets and eco-friendly home essentials. Our products are designed to enhance functionality while promoting a sustainable lifestyle.
How can I ensure the quality of the products I purchase?
We prioritize high-quality materials and craftsmanship in all our products. Each item is carefully selected to meet our standards for durability and performance, ensuring that you receive only the best for your home.
What is the return policy for items purchased from Fusion Mart?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required.
How long does shipping take for orders placed at Fusion Mart?
Orders are typically delivered within 3 to 4 days. We strive to process and ship your order as quickly as possible to ensure timely delivery.
Are there any items that cannot be returned?
Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.
What should I do if my order arrives damaged or incorrect?
Inspect your order upon reception. If you find that the item is defective, damaged, or incorrect, please contact us immediately so we can evaluate the issue and provide a solution.
Can I exchange an item for a different one?
The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
How long does it take to process a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.